Freshwater pearl earrings

Shipping Policy

• Processing Time: Orders are processed within 1-3 business days.
• Shipping Time: Standard shipping takes 5-10 business days. Expedited options are available at checkout.
• Shipping Cost: Free shipping on orders over $50.

Exchange Policy

• We accept exchanges within 21 days of receiving your order.
• Items must be in their original condition, unworn, and in original packaging with tags intact.
• To initiate an exchange, please contact us at info@eclat-jewellery.com with your order details.

Damaged or Incorrect Items

• If your item arrives damaged or you receive the wrong product, please email us at info@eclat-jewellery.com within 48 hours of delivery. Attach photos for faster resolution.

Exclusions

• Personalized or custom-made items are non-returnable and non-exchangeable.
• Clearance items and gift cards are final sale.

Customer Support
For any questions or concerns, reach out to us at info@eclat-jewellery.com. We're here to help