FAQs
To place an order, simply browse our online store and add the desired items to your shopping cart. Proceed to the checkout page, where you'll enter your shipping and payment details. Once confirmed, your order will be processed, and you'll receive a confirmation email.
To maintain the brilliance of your pieces, avoid contact with water, perfumes, and harsh chemicals. Store them in a dry, cool place when not in use.
We offer a 30-day return policy for unworn items in their original packaging. Contact our support team to initiate a return.
Yes, we ship to multiple countries worldwide. Shipping times and rates vary by location and will be displayed at checkout.
Yes, we use both natural freshwater pearls and high-quality cultured pearls, depending on the design.
A6: You can reach us via email at info@eclat-jewelry.com or through the Contact Us page on our website.